MannConnect

Help Center & FAQ

Find answers, guides, and solutions for using MannConnect | mannconnect.com

🔐 Account & Security

Q: How do I create and verify my account?

You can register using your email address. After signing up, a verification code will be sent to your inbox to confirm your account identity.

Q: What should I do if I forget my password?

Click the Forgot Password? link on the login screen. Enter your registered email to receive a password reset link.

Q: How do I block or report someone?

Visit the user's profile, click the Options (...) menu, and select Block or Report User. Reported profiles are reviewed by our moderation team.

💬 Social Features & Messaging

Q: How does real-time messaging work?

MannConnect Messenger supports instant 1-on-1 chats and group channels. Messages and typing indicators update live via WebSocket connections.

Q: What are Story Frames?

Stories allow you to share photos and short video clips that stay active for 24 hours. Followers can view and react to your story frames in real time.

💼 Business, Advertising & Marketplace

Q: How do I switch to a Business Account?

You can access your Business Account dashboard anytime by visiting /business or clicking Business Account in the app navigation menu.

Q: How do I launch an Ad Campaign?

From your Business Account dashboard, navigate to Ads Manager → Create New Ad. Fill in your headline, media creative, budget, and target link. Ads are activated upon admin review.

💰 Wallet & Reward Points

Q: How do Reward Points work?

You earn reward points by engaging on the platform (posting, commenting, voting in polls). Once you accumulate 1,000 points, you can convert them into digital wallet credits under Wallet → Redeem Points.

Q: How do I request a withdrawal?

Go to your Wallet Overview, click Request Withdrawal, select your preferred payout method (PayPal, Bank Transfer, etc.), and enter your details.

Still Have Questions?

Our support team is here to help you 24/7.

📧 Support Email: mannconnect.com@gmail.com